Whether you need assistance logging into your profile, have questions about your background check or insurance, or want to learn more about joining IBRBS, we are here to help!
Get in Touch
Because IBRBS is entirely volunteer-run by working Santas and holiday performers, we do not maintain a central phone line. Email is the fastest and most reliable way to reach our support team.
- Primary Email: membership@ibrbs.org
- Response Time: Please allow 24–48 hours for a volunteer team member to review and reply to your inquiry.
Note for Current Members: If you are contacting us about an existing membership, please be sure to include the real name and email address registered with your account so we can assist you quickly.